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Q: Is my costume OK? I'm not sure about _______.
A: Email us a picture of it to email@example.com and we'll be more than happy to tell you if it's OK within the convention & hotel rules.
Q: Can I have a Nerf gun as part of my costume?
A: Yes, however, if you are firing it at the convention you will be asked to leave without a refund. Leave the ammo at home.
Q: Can I bring a radio/boom box as part of my costume?
A: Yes, however, if the radio is disturbing other attendees/staff of the convention in any way (i.e. a single complaint) you will be asked to shut it off. If you refuse, you will be asked to leave the convention area.
Q: Do I have to pay to play the games?
A: No. All you need is your badge you purchased to get into the convention. Unless
specifically stated in the game description such as a CCG booster draft or charity
tournament. Otherwise, all scheduled games are free to play and are usually “beginner
friendly” to teach people how to play. Each game has a sign-
Q: What does “Open Play” mean?
A: “Open play” games are ones that are usually setup for people to play during
the scheduled time that do not require a gamemaster to run them. For example console
video gaming. “Open play” games do not have any prize support. There is also no game
Q: How do I reserve a seat in a game prior to the convention?
A: First, you must be pre-
Q: Will there be tables available for open gaming?
A: Yes. Please check with a convention staff member before beginning an open game
at a table just to be sure that there isn’t something assigned there already. Staffers
can also create a sign-
Q: Do I have to pre-
A: Only Dealers, Creator's Alley participants, Gamemasters, Discussion Panel Leaders
Q: Are tickets available for sale at the convention?
A: Yes. Tickets are available for purchase on both days. Cash and Credit Cards only (no checks of any kind).
Q: I'm paying via Paypal....Do I still need to mail in a form?
A: Not unless you are a Dealer or Creator's Alley participant. Dealers and Creator's Alley participants will still need to mail (or scan & email) the signed authorization even if they pay via Paypal. Regular attendees who pay via Paypal can also reserve games via email to firstname.lastname@example.org
Q: I am paying online via Paypal how do I buy multiple tickets?
A: You will need to click on the Paypal “Add To Cart” buttons until you have the appropriate quantity. When buying multiple passes please email us the names you would like on the extra badges along with the Paypal transaction ID#. Multiple badges will need to be picked up by the name of the purchaser.
Q: I don’t have a Paypal account is there another way to buy online?
A: No. You don’t actually need a Paypal account in order to use the Paypal checkout. Otherwise, you will need to print out a registration form and snail mail your registration with a money order or bank cashier’s check, OR pay with cash at the door on either day of the convention.
Q: The Paypal checkout is not working correctly and keeps redirecting me to Paypal. What do I do?
A: Make sure that your web browser is allowing ActiveX controls.
Q: I pre-
A: Badges and shirts are not mailed out. Everything you purchased through pre-
Q: Somebody else is buying my tickets for me. What do I need to do to get them?
A: The tickets will be filed under the name of the person who actually paid for the tickets at Registration. They may only be picked up by the purchaser unless instructions are given otherwise by the buyer PRIOR to the convention. Email those instructions to email@example.com
Q: Do you give out special press passes for members of the media?
A: Yes. Please contact to discuss.
Q: Do I need to mail in the pre-
A: Only if you are paying by cashier’s check or money order.
Q: My question wasn’t answered by this FAQ. Who do I contact?
A: Contact firstname.lastname@example.org with “ACC Question” in the subject line so that if it accidentally goes to spam, we can find it.
Q: Are t-
A: No. There will be a limited quantity of t-
Q: What time does the convention start?
A: The convention opens to the public at 12:00 pm on Friday and 8:00AM on both
Saturday and Sunday. A Master Time Schedule will be online shortly after pre-
Q: Can we send you fliers or other promotional materials to distribute to your attendees?
A: Yes. We have a “Free Stuff” table where attendees can pick up ads and promos. Please email email@example.com before sending.
Q: Can I purchase an ad in your program book if I am not attending the convention?