Q: I've never been to a con. What should I expect? How does it work?

A: Like any event, you buy your ticket to enter, and once inside, you can explore a variety of areas featuring celebrity guests, artists, cosplayers, vendors, interactive activities, arcade and tabletop gaming, panels, music, and more! To get a visual idea of what Ancient City Con is like, visit our Facebook page albums HERE and look through the albums from the last few years.

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Q: What are the show times?

A: All  show times for Ancient City Con can be found here:

https://www.ancientcitycon.com/schedule

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Q: What is the show schedule?

A: All  show times for Ancient City Con can be found here:

https://www.ancientcitycon.com/schedule

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Q: Will tickets be available at the door? Will there be a price increase?

A: Tickets can be purchased at the door. The cost will be higher at the door than if purchased in advance or online on the day of the show. Prices will be posted at the doors.

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Q: Where can I buy tickets?

A: The only place to buy official tickets is HERE. Any third-party attempt to resell tickets is likely a scam; we cannot guarantee the validity of any ticket purchased in this way. Any duplicate passes will not be honored.

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Q: Are there different ticket prices based on age range, or is it the same price regardless?

A: Children 7 years old or younger do not need a ticket when accompanied by a paying adult.

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Q: Am I reading this right? The VIP comes with 4 passes and 2 hotel nights?

A: Yes. For the one total price, the VIP package includes 4 separate weekend passes and two hotel nights (Fri & Sat by default) in a room with 2 beds that can sleep 4 people.

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Q: I bought the VIP package and I just called the hotel and they don't know anything about it?

A: The VIP package is booked as a ticket purchase through Ancient City Con, NOT by the room booking through the hotel. The hotel will have no info on your booking until your order is hand processed by our team. After purchase please be patient and you will be sent an email with your room confirmation number. The VIP Passes and swag bags can be picked up at WILL CALL anytime during the weekend of the show starting on Friday morning.

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Q: What is the address of the convention?

A: Ancient City Con takes place in the St Johns County Convention Center at the World Golf Village Renaissance Resort in St. Augustine, FL. The physical address is 500 South Legacy Trail, St. Augustine, Florida 32092 USA.

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Q: Do I have to pay for parking?

A: Parking is free.

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Q: Is the con ADA accessible?

A: Yes. All public areas of the con are accessible.

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Q: I can't find a schedule for the guests. Can you tell me exactly when they'll be at their tables?

A: Most guests are scheduled for all three days of the show and are at their table during the open hours of the main hall. Exceptions include when they are required at a panel or photo op, taking short breaks at their discretion, or delayed by travel or other unforeseen circumstances. 

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Q: I can't find pricing for autographs or selfies with guests. Can you tell me exactly how much it will be for each?

A: All guests set their own pricing and reserve the right to change pricing at any time (including day to day at the show). To avoid any incorrect information, it is the policy of ACC not to post guests' pricing. All pricing will be posted at the guest table at the show.

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Q: Are there pro photo ops? How do I sign up?

A: Yes! Our official show photographer, Port of Call Studio, is offering pre-sale photo ops HERE, or sign up with them at their booth at the show.

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Q: I'm a vendor. Do you have any spaces available?

A: Check our vendor page for more information HERE.  

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Q: How can I be a guest at the con?

A: Guests are booked on a case-by-case basis. Please use our contact page HERE to send us a message for booking consideration for future events.

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Q: I can't find an application for panels. I have a great idea. How can I apply?

A: You can find the Panel application HERE. Many apply, few are chosen. Please understand that we may not reach out to everyone who applies because we get a lot of applications as we get closer to the event, but we will do our best.

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Q: The one guest I was hoping to meet canceled. Can I get a refund on my ticket?

A: We strive to make Ancient City Con a 3-day weekend of fun. Tickets are sold for the experience, not for one specific guest appearance, performance, panel, or event happening at the show. Guests may cancel with little or no notice due to work, illness, or any other number of reasons. No tickets will be refunded due to a specific guest, panel, or performance cancellation. 

(However, Refunds will be issued directly from the photographer for any pre-purchased professional photo ops in the event of the guest cancelling.)

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